FAQs – Kearo
Got questions? Don't worry we've got your back! 
Kearo undies are made out of TENCEL™ fibers. They are derived from sustainably sourced natural raw material wood using environmentally responsible processes. The material has got great strength, efficient moisture absorption and feels super-soft on skin.
Kearo undies should be machine washed on a cold delicate setting. However, a gentle hand wash using cold water can also be preferred. Tumble drying may break the fibres and lead to pilling hence we suggest line drying or flat drying. DO NOT USE BRUSH! Your underwear will not like the harsh rub.
Our products mean a lot to us and so do you. The care of both is of utmost priority. All the products go under a rigorous quality check before packaging. However, if you do end up receiving a damaged product, don't worry. All you need to do is drop us a mail with a few photographs of the damaged product and we shall replace it right away!
You can make the payment via Razorpay through UPI, Bank Transfer and Debit/Credit Card. Cash on Delivery(COD) is available as well.
It takes a day for us to process your orders. Once dispatched, it will take approximately 4-7 business days to reach your doorstep. Our delivery system is standardized so don't worry, we won't keep your bums waiting! If your bums are in a hurry, we also offer an Express delivery option!
Once you place an order, you will immediately receive a confirmation mail on your registered email ID. The order is typically dispatched within 48 hours of order placement. Once that's done, you will receive another email with the tracking ID along with a link, which you can use to track your order until it reaches you.
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